Your trial and your plan

Your Billing page says exactly one of four things about your account, and one button takes you into Stripe to change anything about it.

What it says

On a trial, it counts down the days left, the date your card is charged, how much (plus GST), and how many people are currently using a seat. Once you are paying, it names your plan, what it costs, and when it is next charged. If a payment has failed, it says so, and what still works while it is sorted out — see when a payment fails. If you have cancelled, it says that too, and what happens to your data — see what happens if you cancel.

What each plan gets you

Four paid plans, in Australian dollars and excluding GST, with two months free if you pay annually: Crew $45 a month ($450 a year, up to 5 people recording hours), Team $79 a month ($790 a year, up to 10), Site $139 a month ($1390 a year, up to 20), Fleet $249 a month ($2490 a year, up to 40). See seats and what you pay for for what actually uses one.

A fifth plan, Free, covers up to 2 people recording hours at no cost, and starting on it takes an email and no card. Above forty people, Custom is priced with you.

The first 20 businesses to connect a real Xero organisation pay half the listed price for life, on Crew, Team, Site or Fleet. It is applied to your subscription automatically within a day of connecting.

Your own logo prints on dockets and works summaries from the Team plan up — see business settings. Below that, your documents carry the HoursEasy mark instead. Connecting Xero is included on every plan, the free one as well — see connecting to Xero. See pricing for the full comparison.

Changing anything

Press Manage billing to open Stripe's own billing portal. Upgrading, downgrading, updating a card and cancelling all happen there, never on this screen, so there is exactly one place your subscription can be changed from.

The last-week banner

In the final seven days of a trial, and whenever a payment has failed or your subscription is cancelled, a banner appears across the top of every screen for owners and admins — a field worker never sees it, since there is nothing they could do about a card. It links straight back here.