Working with no signal

What each sync status means, and what to do about it.

HoursEasy keeps working with no reception at all — what you type is stored on your phone until it can reach the office. The sync status in the corner tells you where things stand.

Status	What it means	What to do
A tick and Synced	Everything has reached the office.	Nothing.
A number, online	Sending your entries now.	Nothing — wait a moment.
A number, offline	Waiting for reception.	Nothing yet — it sends once you are back in range.
A number, and been waiting a while	Nothing has reached the office in a few days.	Get to signal when you can.
A number, and at risk	Your phone did not secure storage for them.	Open HoursEasy with signal soon, so nothing is lost.
A number, and refused by the office	The office looked at them and said no.	See refused entries.

Press Try sending now any time you think you have signal, to send straight away instead of waiting.

An iPhone can clear a web app's stored data if it sits unopened for about a week — that is the phone tidying up, not HoursEasy losing anything. Open HoursEasy every few days while you are out of range, even just to look at it.

Still stuck? Email hello@hourseasy.com. All help articles